Question 1

How long does a typical project take?

Accepted Answer

Launch (£3,500) projects ship in 2–3 weeks. Scale engagements run 6–10 weeks. Sovereign transformations span 3–6 months with continuous delivery. We give you a hard timeline in the discovery call.

Question 2

Do I need technical knowledge to work with you?

Accepted Answer

No. We handle the engineering. You bring the business context — your goals, your data, your team. We translate that into working AI systems and train your team to run them (or run them for you monthly).

Question 3

What ROI can I realistically expect?

Accepted Answer

Our average client sees 8–12x ROI within the first year. Typical wins: 60–80% support ticket deflection, 15–20 hours/week reclaimed per operator, 3–5x content velocity, or measurable pipeline lift. We set the target with you in the discovery call so we're accountable.

Question 4

Do I own what you build?

Accepted Answer

Yes. 100%. All code, prompts, workflows, and trained model artifacts are yours. No lock-in, no per-seat fees on the underlying system. You can walk away with everything.

Question 5

What tools and platforms do you work with?

Accepted Answer

OpenAI, Anthropic, Google, and open-source models. Zapier, Make, n8n, custom Node/Python. CRMs (HubSpot, Salesforce, Pipedrive), Slack, WhatsApp, email, your website — anything with an API. If it connects, we can automate it.

Question 6

What's the difference between one-time and monthly plans?

Accepted Answer

One-time: we build it, train you, hand it over. You own and operate. Monthly (Managed): we build it AND run it — monitoring, optimization, updates, and support. Best for teams who want the outcome without hiring an AI ops role.

Question 7

How do you handle data privacy and security?

Accepted Answer

UK GDPR compliant. We sign NDAs before discovery. Client data stays in your infrastructure where possible; when it doesn't, we use SOC2-compliant vendors. Full DPA available on request.

Question 8

What if AI can't solve my problem?

Accepted Answer

We'll tell you. Our discovery call is free precisely so we can say 'this isn't an AI problem' when it isn't. We don't take engagements we can't win.

Answers, upfront.

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